The Kübler-Ross Model of the stages of grief deals with the feelings people experience in response to death or terminal illness. There are five stages: denial, anger, bargaining, depression, acceptance. There is no real “order” to the stages and many people move from one stage to the other and back again. Eventually, people move on to a peaceful acceptance of death.
Interestingly, in my landlord-tenant practice, I have found that Chicago landlords who have violated the Chicago Residential Landlord Tenant Ordinance go through these same stages after being served with a complaint or a nasty attorney letter threatening legal action based upon violations of the Chicago Residential Landlord Tenant Ordinance.